Streamlined autism assessment

Overview

Clinicians were spending 15 extra minutes per autism assessment, totaling 100 minutes per week. Delays came from manual note-taking, spreadsheet transfers, and writing reports from scratch. Based on these insights, we designed a real-time evidence collection system that integrates with diagnostics and automates reports, ultimately saving 20 minutes per client.

Approach

I conducted problem discovery through clinician shadowing and interviews, transforming insights into service blueprint and user journey to highlight key issues. I then led solution discovery with my team. To keep everyone engaged and aligned, facilitated problem statement and idea sketching workshops. Based on these, I created wireframes, which were refined through usability tests with clinicians.

Solution

The solution consisted of three parts:

• Note-taking system to integrate evidence collection into live sessions.

• Automated evidence organization and mapping to diagnostic tools.

• Automated report creation based on processed evidence.